Sellogs ("we", "us", or "our") operates the SFX mobile application
(the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard
your information when you use our App. Please read this policy carefully. If you disagree
with its terms, please discontinue use of the App immediately.
1. Information We Collect
We collect the following categories of information to provide and improve our services:
Personal Identification Information: Name, email address, and
phone number provided during account registration.
Authentication Data: Login credentials (stored securely; passwords
are hashed and never stored in plain text).
Camera and Photo Library: We request access to your device's camera and photo library to allow you to capture and upload profile pictures, invoices, and Proof of Delivery (POD) documents.
Location Data: We request access to your precise location while using the app to track transport and delivery status, and to provide map-based logistics routing features (via Google Maps).
Device Identifiers: Firebase Cloud Messaging (FCM) tokens to
send push notifications about RFQ updates and transport orders.
Analytics and Usage Data: App interaction logs, crash reports, and usage metrics collected automatically via Firebase Analytics for troubleshooting and service improvement. This may include standard device identifiers, but is not used to track you across other companies' apps or websites.
2. How We Use Your Information
We use the information we collect to:
Create and manage your account.
Process and manage RFQs (Request for Quotations) and transport orders.
Track active deliveries and update transport statuses via location services.
Allow you to upload necessary logistics documentation (e.g., invoices, PODs).
Send push notifications for important platform events (new RFQs, bid updates, etc.).
Provide map-based logistics features via Google Maps.
Authenticate your identity and maintain session security.
Improve and debug the App.
3. Sharing of Your Information (No Tracking)
We do not sell, trade, or rent your personal information to third parties. We do not use your data to track you across apps and websites owned by other companies for targeted advertising.
We may share data only in the following limited circumstances:
Service Providers: Third-party vendors who assist in operating our
platform (e.g., Firebase for push notifications and analytics, Google Maps for location features).
These providers are bound by their own privacy policies and data processing agreements.
Legal Requirements: If required by law or to protect our rights,
we may disclose information to legal authorities.
Business Parties on the Platform: Relevant RFQ/transport order
data is shared between Customers, Transporters, and Licensees as necessary to
fulfil logistics transactions on the platform.
4. Data Security
We implement industry-standard security measures to protect your data:
All data is transmitted over HTTPS (TLS encryption).
Passwords are hashed using secure algorithms and never stored in plain text.
Authentication tokens are stored securely on your device using Flutter Secure Storage.
Access to backend systems is restricted and monitored.
While we strive to protect your data, no method of transmission over the internet
is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to
provide our services. You may request deletion of your account and associated data
by contacting us at the email address below.
6. Children's Privacy
The SFX App is intended for use by business professionals aged 18 and over.
We do not knowingly collect personal information from children under 18. If you believe
a child has provided us with personal information, please contact us immediately and
we will delete such information.
7. Third-Party Services
Our App integrates the following third-party services, each governed by their own privacy policies:
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Withdraw consent for data processing at any time.
Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at the email below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the
"Last updated" date at the top of this page. We encourage you to review this policy
periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: